I am thoroughly impressed and extremely thankful for the recent care that we received for our 11 week old puppy, Izzy. Dr. Hyung Shim is amazingly caring and professional. He explained the problem in "layman" terms and the various choices of treatments. We were allowed to ask as many questions as we had and we never felt that he was rushed for time or brushing our concerns aside. He actually listened to us! He was available to talk to when we called to check on her while she was in the hospital and he PERSONALLY called to check and see how we were doing after we had her home. The staff was friendly and informative -- at the front desk, Malia was a joy to deal with even in our "stressed" condition.
Dr Shim is now the only Vet in Orange Cnty that I'd trust with the care of my animals. He is knowledgable, gentle, caring, and concerned with not only the health of my cats but also with the cost of caring for them. He and his team are excellent practictioners. I now take my pets to Alton Main for their annual shot regimens, their baths, flea treatments, food, and emergency care. Recently, one of my older cats was suffering from the lingering effects of a kidney disease. Dr Shim ran a series of tests that uncovered an additional problem - and the animal is now receiving treatment for a thyroid condition that had gone undetected by their former Vet. The prognosis for her recovery is good. I am very grateful for Dr Shim's attention to details and his insistence on thoroughness.
We recently had our sick dog Jolly treated at this hospital by Dr. Hyung Shim and he was a SUPERB physician! Jolly had been demonstrating intermittent problems with breathing. He listened (really listened) to the symptoms that we told him that we had observed and he asked very good questions. He did an extensive assessment (blood,urine, xray) - very thorough! Once he had the results - he gave us his diagnosis/opinion in a very honest manner. He gave us numerous options as to what he thought would be best for Jolly. We took Jolly home and on the ride home we had more questions.
I called him and he talked with me for some time and he gave me referrals to specialist hospitals and he sent me the xray via e-mail so that we could get assistance over the weekend as we were really worried about his condition - not knowing if he would get worse - or if we had seen the worst of it. The following day Dr. Shim was kind enough to continue to assist us - even though it was his day off! He demonstrated his intelligence, compassion, and good common sense with the advice that he gave us. We followed his advice and took him to a specialist hospital and we are SO GLAD that we did as Jolly is better - back playing with his buddy Sparky. Alton Main Animal Hospital is SUPERB! I would rec-commend this hospital to every animal/pet lover in the world!!! We will continue taking Jolly and Sparky there - that is for sure!!!! We love you Dr. Shim - and we love the entire staff - you are all AWESOME!!!! I have one question for those of you reading this review.....how do you REALLY thank someone for saving your pet's life?